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General Information on India's Customs &
Culture
English is the common language for conducting
business but from time to time, Indian people may converse in
another language. Generally, they will not speak another language
out of respect while a foreigner is amongst them. Indian English
has a distinctive British flavor based upon the occupancy by the
British in India for many years. Additionally, many Indians have
trouble conjugating and translating their thoughts when their first
language may not have been English. In the event there is some
confusion about what someone has said, it is not offensive to ask to
have their statement or question repeated.
Time format is expressed in dd/mm/yy so July
4, 2005 is 04/07/05.
The Calendar Year is April to March for
Business and there are multiple holidays throughout the year and
vary dependent upon region and religion.
Relationships are very important in doing
business with Indians and it is important for that they establish a
social repore with their colleagues before doing business right
away. It is extremely important to establish a mutual trust and
respect before serious business is conducted.
Indians are negotiators and always looking for
a good bargain. Don’t be surprised by this tactic but be open and
flexible to all proposals. Even if there is no room for negotiation
it is better to listen than to immediately say that your stance is
non-negotiable. This is construed as stand-off and aloof and in
flexible and may hinder your business development.
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